FOLLOWING a succession of personal recommendations, a Wigan worker collected a customer service excellence award.
Seema Babaladi (pictured) from Conlons Opticians in Wigan collected her customer service excellence award at the company's annual awards ceremony held at the Imperial Hotel in Llandudno.
Each year, Conlons receive a huge amount of personal recommendations from their customers about members of staff who provide exceptional levels of service.
The award is measured by the number of mentions received in the questionnaires filled in by customers.
Chairman, Mike Barton presented the award.
He said: "Seema has proved that her positive attitude and outstanding customer service skills are a winning formula for success.
"She consistently provides a top level of service and I'd like to thank her for all her loyalty, hard work and dedication."