All Conlons glasses are covered by a 90 day no quibble exchange guarantee from the date of collection. If you feel your new glasses aren't right for you, we'll exchange them for another pair of the same value - no questions asked. Just return them to us within 90 days and we'll see to the rest. If you wish to upgrade to a better frame or lenses, no problem, you just pay the difference. We are unable to refund post and packaging. In addition to our 90 day no quibble exchange, we also offer 12 months warranty against defect of workmanship or materials - if your glasses break because of a fault we will repair or replace them free of charge. This warranty is extended to 2 years on Zeiss Lenses (including coatings) and most designer frames. To guarantee your glasses against accidental damage ask about our Breakage Protection Plan. Contact lenses are subject to a no quibble 28 day money-back guarantee. |